Job Overview
HeartStamp is hiring a Fractional Business Analyst Advisor to design and document end-to-end B2C transaction flows for its AI-powered greeting card and keepsake platform. This is a senior, part-time role (10–20 hours/week) focused on building the transaction backbone, internal credits system, and reconciliation architecture for a stealth, funded startup.
HeartStamp is a funded, stealth-mode startup preparing for an MVP launch in early 2026. The team includes experienced founders with a track record of building scalable, consumer-focused technology products.
This is a rare opportunity to work directly with the CEO, CFO Advisor, and Tech Lead, shaping the financial and operational foundation of a platform that combines generative AI with physical product fulfilment.
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Key Responsibilities
- Define canonical transaction and ledger architecture for the platform, including checkout, payment capture/authorization, fulfillment, refunds, chargebacks, and revenue recognition.
- Specify funds flow and deferred revenue mechanics, mapping customer funds to transaction lifecycle states.
- Design internal credits system (“Hearts”), including earning, buying, spending, expiration, refunds, and fraud prevention.
- Document integration requirements for payment processors (Stripe Connect) and print-on-demand vendors.
- Define order management and fulfillment workflows, including routing, SLA tracking, exception handling, and reconciliation.
- Produce developer-ready artifacts, diagrams, and specifications that can be implemented without reinterpretation.
Requirements / Qualifications
Must Have
- 7+ years in business analysis, systems analysis, or technical product roles involving transactional platforms.
- Hands-on experience with end-to-end B2C transaction systems.
- Deep understanding of payment lifecycle mechanics: authorization vs capture, refunds, reversals, chargebacks.
- Knowledge of deferred revenue, customer liabilities, and fulfillment-based revenue recognition.
- Strong data modeling skills (entities, states, transitions, audit fields).
- Experience producing developer-ready specifications.
- Ability to work asynchronously and thrive in fast-paced startup environments.
Strongly Preferred
- Multi-vendor or marketplace platform experience.
- Transaction-level reconciliation experience (not just monthly rollups).
- International B2C commerce exposure (multi-currency, cross-border tax awareness).
- Familiarity with event-driven or state-machine architectures.
- Experience with Xero or NetSuite integrations.
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Benefits
- Base pay: $40,000 – $100,000 per year (fractional, 10–20 hours/week)
- Equity: 0.2% – 0.5% ownership stake
- Remote-first culture (North America & Europe)
- Flexible, async-friendly schedules
- Early-stage impact with meaningful ownership
- High trust autonomy and no micromanagement
How to Apply
Apply here: https://wellfound.com/jobs/3716890-heartstamp-inc-fractional-business-analyst-advisor
Deadline
Not Specified
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